Extreme Networks® and Data Integration today announced the results of the first annual voice and video over IP customer satisfaction survey. The survey, of UK businesses with 500+ employees, found that 58.8% of companies now run IP telephony on their LAN, whereas only 32.1% run IP video technologies. Results point to a growing need for market education into the host of benefits of running a modern converged network.
Additional findings from the joint survey, undertaken by Extreme Advanced Solutions Partner (EASP) Data Integration, across the summer included:
- 88.2% of the UK businesses to have implemented VoIP solutions were happy with the deployment
- An additional 27.2% of UK businesses are expected to implement VoIP solutions in the next three years
- Whilst only 32.1% of UK companies currently have IP video running, 85% are happy with their deployment
- 43.2% of UK companies fail to see any clear benefits of IP video solutions
Whilst the advantages of converged networks for voice applications are apparent to most business, it appears that there is a significant lack of understanding when it comes to the benefits of video in the enterprise, explains Extreme Networks Regional Director, UK and Ireland, Paul Phillips. This could be down to the false start caused by early, and expensive, video solutions or the lack of understanding of its future benefits. What is clear, however is that it is the industry’s responsibility to assist corporates in considering all of the business advantages in deploying and maintaining a highly available converged network.
Now is the time to be thinking about your IP-readiness if you're considering making any changes to your voice system or LAN. You need to ensure that the changes you make now will be part of a sustainable, ongoing communications strategy and that you're not walking down a technology black hole, comments Data Integration Managing Director, Garath Lauder.
Extreme Networks innovative open network architecture delivers meaningful insight and unprecedented control for converged networks that support voice, video and data over wired and wireless infrastructures. Extreme Networks solutions directly address the business objectives driving the change from legacy Time Division Multiplex (TDM) systems to engaged network IP Telephony solutions and excel at delivering organisation-wide availability, manageability, security, and excellent voice quality under the harshest network conditions.
Extreme Networks is committed to building the most effective network infrastructure for applications. Our customers choose Extreme because its networks are simpler to build, less expensive to maintain, and offer the performance and reliability needed for today's emerging applications such as voice and video, adds Lauder.
About Data Integration
Data Integration is an independent IT services and integration company. The company was formed in 1997 and has been growing steadily and profitably ever since. Our independence means that we are free to develop the services our customers want with no external demands from investors or shareholders.
We offer a comprehensive set of technology solutions and professional services to help customers maximize the benefit of their technology investment. Our solutions and services are underwritten not only by our high levels of product accreditation but also by our adherence to industry standards such as ISO9001 and ISO27001.
For more information, visit www.dataintegration.com
About Extreme Networks
Extreme Networks designs, builds, and installs Ethernet infrastructure solutions that solve the toughest business communications challenges. The Company’s commitment to open networking sets us apart from the alternatives by delivering meaningful insight and unprecedented control to applications and services. Extreme Networks believes openness is the best foundation for growth, freedom, flexibility, and choice. Extreme Networks focus on enterprises and service providers who demand high performance, converged networks that support voice, video and data, over a wired and wireless infrastructure. For more information, visit: http://www.extremenetworks.com
Except for the historical information contained herein, the matters set forth in this press release, including without limitation the performance, security, and potential energy reduction of the solution are forward-looking statements within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements speak only as of the date. Because such statements deal with future events, they are subject to risks and uncertainties, including network design, actual product performance, and use of the products in different environments and configurations. We undertake no obligation to update the forward-looking information in this release. Other important factors which could cause actual results to differ materially are contained in the Company's 10-Qs and 10-Ks which are on file with the Securities and Exchange Commission (http://www.sec.gov).
Interviews, photography and further information are available from Martin Brindley or Janne Virtanen at MCC International.
Martin Brindley/Janne Virtanen
MCC International Ltd
Tel: 01962 888100