Xchanging Secures Additional Contract with Gatwick Airport

24 Jun 2013

London, 24 June 2013: Xchanging, the business process, procurement and technology services provider, has signed an additional four-year technology contract with existing customer, Gatwick Airport, the busiest single-runway airport in the world.

The contract, tendered by over 130 competitors, sees Xchanging deliver End User Compute Desktop Services to Gatwick Airport. Services include new desktop builds, system configuration and developing a printing service for Gatwick. Three additional members of staff have been recruited. 

Michael Ibbitson, Chief Information Officer, Gatwick Airport, comments:
“We are very pleased to sign this contract with Xchanging and continue our strong working relationship. As one of the UK’s critical infrastructures, we need a partner who understands our technical requirements and can deliver these to the highest level in order to further position Gatwick as a world class airport.”

Andrew Binns, Executive Director, Xchanging Technology Services, comments:
“The new contract is testament to Xchanging’s efforts to drive innovation, efficiency and a continued desire to set the benchmark among the airport’s other suppliers. Customer service and enhancing the IT experience for Gatwick’s staff and passengers are the priority for Xchanging. We look forward to supporting Gatwick’s continued growth.”

In addition to End User Compute Desktop Services, Xchanging provides Network Management and Telephony Services. To hear how Xchanging has brought innovation to millions of passengers, watch our latest video here.

Links to previously published press releases:

20 Sept 2012 - Xchanging awarded 4 year Telephony contract by Gatwick Airport
26 April 2012 - Managing the network for the world's busiest single runway airport
24 Feb 2011 - Gatwick Airport deepens strategic relationship with Xchanging
28 Oct 2010 - Xchanging wins a five-year contract with Gatwick Airport Ltd

For further information, please contact:

Xchanging Technology Services 
Sarah Sutton 
Tel: +44 (0) 20 7780 5509

Gatwick Media Centre
Gatwick Airport press office
Tel: + 44 (0) 1293 505000


What we are 
Xchanging provides business processing, technology and procurement services internationally for customers across multiple industries.

What we do
Xchanging brings innovation, thought leadership and passion to its customers’ businesses so as to enhance performance and value. Our values are embedded into everything we do.

What we want to be 
Xchanging wants to be regarded as the best provider in its chosen markets by delivering services that are recognised for outstanding quality, reliability and innovation.


Gatwick Airport

Gatwick Airport is the UK’s busiest single-runway airport in the world. It serves around 200 destinations in 90 countries for around 34 million passengers a year on short- and long-haul point-to-point services. It is also a major economic driver for the South-East region, generating around 23,000 on-airport jobs and a further 13,000 jobs through related activities. The airport is 28 miles south of London with excellent public transport links, including the Gatwick Express. Gatwick Airport is owned by a group of international investment funds, of which Global Infrastructure Partners is the largest shareholder.